Shipping Policy

Factory-backed motorcycle spare parts, built for Pakistan’s everyday riders.

Crest Auto Parts is a Karachi-based manufacturer and online retailer of genuine and aftermarket motorcycle spare parts in Pakistan. We make and supply body parts, engine packings, oil seals, seats, shocks, handles, wheels, and drums for CD70, CG125, and other popular 70cc and 125cc motorcycles, and we ship them across Pakistan through crestautoparts.pk.

What sets us apart is simple: we are not just a seller. Crest Auto Parts is the retail brand of Aminson Metal Industries, a Karachi manufacturer that has supplied motorcycle parts as an OEM vendor to Atlas Honda since the 1980s. When you buy from Crest, you buy from the factory, not the middleman.

Welcome to Crest Auto Parts. We are committed to delivering your orders in a timely and efficient manner. Below is our detailed shipping policy to provide you with clear and comprehensive information regarding our shipping process.

Order Processing

Processing Time: Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays). During peak seasons, processing times may extend up to 3-5 business days.

Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details. You will receive another notification when your order has shipped.

Shipping Methods and Delivery Times

Standard Shipping: Delivery within 5-7 business days.

Expedited Shipping: Delivery within 2-3 business days.

Overnight Shipping: Delivery within 1 business day.

Please note that these are estimated delivery times and do not include processing time. Actual delivery times may vary based on your location and carrier conditions.

Shipping Rates

Shipping costs are calculated based on the weight, dimensions, and destination of the items in your order. You can view the shipping charges for your order at checkout.

International Shipping

We currently offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination.

Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses.

Certain items may be restricted from shipping to specific regions due to local laws and regulations.

Order Tracking

Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can track your order through the carrier’s website using the provided tracking number.

Lost, Damaged, or Delayed Shipments

Lost Packages: If your order is lost in transit, please contact our customer service team within 10 days of the estimated delivery date.

Damaged Packages: If your order arrives damaged, please contact us within 48 hours of receipt. Provide photos of the damaged items and packaging.

Delayed Shipments: While we strive to ensure timely delivery, unexpected delays can occur. If your order is significantly delayed, please reach out to our customer service for assistance.

Returns and Exchanges

For information on returning or exchanging an item, please refer to our Return Policy. Items must be returned in their original condition and packaging within 30 days of receipt.